Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then do write to us or call us on 7085651414 between 24 hours service including Sunday to get our immediate help.
Frequently asked questions
Are there any charges for registration?
No. Registration on kamei.com is absolutely free.
Can I have multiple registrations?
Each email address and contact phone number can only be associated with one in kamei.com account.
Can I add more than one delivery address in an account?
Yes, you can add multiple delivery addresses in your kamei.in account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.
What are the modes of payment?
You can pay for your order on kamei.com using the following modes of paypal. Cash on delivery, Offline, Credit and debit cards (VISA / Mastercard / Rupay)c.
What is the meaning of cash on delivery?
Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
Is it safe to use my credit/ debit card on bigbasket?
Yes it is absolutely safe to use your card on bigbasket.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer
When will I receive my order?
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the day and slot selected by you. If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations) we will credit 5% of your order value to your Kahmei account.
How will the delivery be done?
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the town/city which ensures timely and accurate delivery to our customers.